surya77 Platform Privacy Notice

This page describes what we collect when you use surya77 and how we keep that data protected. We operate an online entertainment service available where local law permits, and we take your privacy seriously. Our commitment is to be transparent about the information we gather, how we use it, and the choices you have.

When you open an account on surya77, deposit funds via DANA, e-wallet, mobile banking, or any of our supported payment rails, or place a market on Liga 1 or the Champions League, you share personal details with us. We explain below exactly what those details are, who has access to them, and how long we keep them.

We do not sell your data to third parties for marketing purposes. We do share certain information with payment processors, identity-verification partners, and fraud-detection services — all of whom are bound by confidentiality agreements. If you have questions about your privacy on surya77, you can reach our support team, and we will respond within a standard business window.

What we collect on surya77

We collect your email address, phone number, full name, date of birth, and government-issued identity number when you register. We also collect your residential address and, where required for verification, a photograph of your identity card and a selfie taken in adequate lighting. These details are mandatory for account creation and compliance with local anti-money-laundering rules.

When you deposit money through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer via mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, the timestamp, the payment method, and the reference number. We do not store your full card number or wallet credentials — the payment processor handles those securely on their own servers.

We log your activity on surya77: which markets you view, which games you open, how long you stay in a live-dealer table, and the outcomes of your transactions. We use this data to detect fraud, to understand which football leagues or slot games are most popular, and to troubleshoot technical issues. We also collect your IP address, browser type, and device model for security and analytics purposes.

How we use your data

We use your personal information to verify your identity, process your deposits and withdrawals, and comply with regulatory obligations in the jurisdictions where we operate. We also use it to communicate with you about account changes, payment confirmations, and service updates. If you contact our support team during a Liga 1 matchday or around Idul Fitri, we may take slightly longer to respond, but we aim to reply within a standard service window.

We analyze aggregated, anonymized data to improve surya77 — for example, we track which payment methods are most reliable in Jakarta, Surabaya, and Bandung, and we monitor which esports markets or live-dealer games experience the highest demand. We do not use your data to build a profile of your betting habits for sale to third parties.

We may contact you by email or SMS to notify you of account security alerts, to confirm large withdrawals, or to inform you of scheduled maintenance. We will not send you unsolicited marketing messages unless you have explicitly opted in.

Third-party processors and data sharing

We use a third-party identity-verification service to confirm that your government ID is genuine and that your name, date of birth, and address match official records. This service operates under strict confidentiality and does not retain your documents longer than necessary for verification.

We also work with fraud-detection partners who analyze transaction patterns to flag suspicious activity. These partners see transaction amounts, timestamps, and device information, but not your full identity details unless a high-risk alert requires escalation.

Our servers may sit outside your jurisdiction — some data is stored in data centres in Southeast Asia, and some backups may be held in other regions for disaster recovery. We ensure all transfers are encrypted and that all processors meet international data-protection standards.

Your rights and data retention

You have the right to request a copy of the personal data we hold about you. You can also ask us to correct inaccurate information or, in certain circumstances, to delete your account and associated data. To exercise these rights, contact our support team with a clear request and proof of identity.

We retain your account information for as long as your account is active. After you close your account, we keep transaction records and identity documents for a minimum of five years to comply with anti-money-laundering regulations. We delete other personal data within ninety days of account closure, unless we are required by law to retain it longer.

If you believe we have mishandled your data, you have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction.

Cookies and tracking

We use cookies to keep you logged in, to remember your language preference, and to track how you navigate surya77. These cookies help us understand which sections of the platform are most useful and where we can improve the experience. We do not use cookies to track you across other websites.

You can disable cookies in your browser settings, but doing so may affect your ability to use certain features on surya77. We also use analytics tools to measure traffic and user behaviour, but these tools do not identify you personally — they show us aggregate trends, such as peak times for football markets or the most-played slot games.

Contact and updates

If you have questions about this privacy notice or how we handle your data on surya77, you can reach our support team through the contact form on our platform. We will respond to data-protection inquiries within a standard business window.

We may update this privacy notice from time to time to reflect changes in our practices or in applicable law. We will notify you of material changes by email or by posting a notice on surya77. Your continued use of the platform after such changes constitutes your acceptance of the updated notice.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.